Cancellation Policy

  • You may cancel an order at any time prior to the items being shipped.

  • If your order already has a tracking number assigned (shipped), and you choose to cancel and/or return, you will be charged the shipping costs for delivery and return shipping.

  • "Special Order" or "Final Sale" products may not be cancelled at any time.

  • If you cancel, return or exchange any part of your order, you will forfeit your package discount and you will be credited less than the amount of the total discount.

  • Cancellation confirmation number must be acquired and acknowledged from the Outdoor Kitchen Outlet verbally.

  • Outdoor Kitchen Outlet reserves the right to cancel orders at any time.

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