Cancellation Policy

You may cancel an order at any time prior to the items being shipped.

If your order already has a tracking number assigned (shipped), and you choose to cancel and/or return, you will be charged the shipping costs for delivery and return shipping.

"Special Order" or "Final Sale" products may not be cancelled at any time.

If you cancel, return or exchange any part of your order, you will forfeit your package discount and you will be credited less than the amount of the total discount.

Cancellation confirmation number must be acquired and acknowledged from the Outdoor Kitchen Outlet verbally.

Outdoor Kitchen Outlet reserves the right to cancel orders at any time.