Welcome to the Outdoor Kitchen Outlet. We have been selling most major grill brands from our Southern California location since 2002. We offer thousands of items at the best prices. Most prices are so low we cannot even advertise the actual sale price. Our salespeople are available to assist you in finding the right items at the best prices. We offer exclusive discounts and package deals, many with limited quantities. Contact us now for the best prices.

We are committed to providing the highest level of customer service. If you have any problems or concerns please give us a chance to solve the problem and offer the best customer service before leaving any negative feedback. Our goal is to provide the highest level of 5-star service.

The Outdoor Kitchen Outlet wants to make sure that our customers have a seamless and hassle-free shopping experience.

• Free Shipping on selected items.
• We use standard ground shipping services to deliver orders within the continental United States.
• Orders are typically processed and shipped within 2-3 business days after payment is received.
• Customer is responsible for returning the shipment given that they change their mind or if the wrong item is ordered. Kindly contact us to know more about the return policy.
• Delivery times may vary depending on your location and the shipping carrier's schedule.
• We do not ship to PO boxes or APO/FPO addresses.
• Oversized or overweight items may incur additional shipping charges.
• Customers will be notified of any shipping delays or issues.
• Customers can track their order status through their account or by contacting our customer service team.

If you need any further assistance with your shipping policy or have any other questions, don't hesitate to reach out to our customer service team at (888) 667-4986.

The Outdoor Kitchen Outlet offers a Satisfaction Guarantee. Our experts will help you select the best equipment at the right price. We are here before and after the sale and if you should have any problems or concerns we are here to help.

Returns

1. We offer a 30-day return policy on all items. (Unless stated otherwise in the listing).
2. To return a qualified item please contact us to get a Return Merchandise Authorization (RMA). Restocking fee of 20% is applicable for all opened items. To learn more click here.
3. All returns must be in original condition and must include the original packaging and content intact.
4. Returns should be packed in proper packaging to avoid damage to the item or its original packaging.
5. For any return request please contact our Customer Support by messaging us through email at info@outdoorkitchenoutlet.com and you will be assigned an RMA number and instructions on how to proceed with your return.
6. Please allow 3-5 business days after we receive your package to process your return.
7. Any returns that violate this return policy will not be accepted and will be sent back at customers’ expense.

If you have an issue with a product we are happy to assist with the warranty claim.